Cloudify's coordination team is mapping the 500 processes in progress to verify if they are proceeding as planned. Keeping the balance between design services, timing, and relationships with the administrations involved is a challenge. Will our heroes make it? The video is available with English subtitles.
Cloudify's coordination team is mapping the 500 processes in progress to verify if they are proceeding as planned. Keeping the balance between design services, timing, and relationships with the administrations involved is a challenge. Will our heroes make it? The video is available with English subtitles.
The Data Processing Centre of Latina, once the heart of PA payroll processing, now supports user assistance and the monitoring of systems managed by DSII. Does the digital transformation involve organisational change and does the evolution of work have to be constantly supported? The video is available with English subtitles.
The management of users' confidential information foreshadows the problem of the meaning of the type of data that must be available for consultation by operators and which others must be protected for privacy reasons. How can the design of new services combine maximum data confidentiality with the need to process such information? The video is available with English subtitles.
Move away from the image of a system that only manages salary payments to get closer to the users’ reality through the assistance channels and the use of social media. How important is the role of communication to reach users? The video is available with English subtitles.
Behind the apparent technicality, we realize how within the daily work we get to know aspects of the public service not everyone knows. How important is the human factor when working for a common purpose? The video is available with English subtitles.
The system, created to manage a small number of administrations, has had to expand over the years, incorporating more and more institutions with different characteristics, requiring constant technological updating. How to design the new system making it reliable but also more efficient?
Watch the prequel of Ogni Santo 23 and start to discover the story, the objectives and the faces of our Docu-series while waiting for the first episode coming at 3pm on all NoiPA channels. The video is available with English subtitles.
Who is behind the services offered by the PA? How does the work of the employees involved in managing the NoiPA platform and designing its continuous technological and organisational evolution take place? The video is available with English subtitles.
9 episodes on the digital transformation of the public administration told from the point of view of the employees of DSII, directorate of the Ministry of Economy and Finance
